sgp pool Terms of Use
When you create an account on sgp pool, you enter into an agreement with us to follow specific terms that govern your use of our platform. We operate our sportsbook and casino services under these conditions to protect both you and our integrity. Your account, your deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and your gameplay are all subject to the rules outlined here.
Our terms cover account registration, deposit and withdrawal procedures, bonus policies, dispute resolution, and the legal framework under which sgp pool operates. We enforce these terms consistently across all users—whether you access sgp pool from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta. We encourage you to read them carefully before you register, because by joining sgp pool you accept these conditions in full.
This page sets out our commitments to you and what we require from you in return. If any term is unclear, contact our support team via live chat or email.
Our sgp pool Account and Registration Policy
To access sgp pool, you must be of legal age in your jurisdiction and not in any jurisdiction where online gaming is prohibited. We require you to provide accurate information during registration—your legal name, date of birth, email, phone number, and valid identity document. We verify this information to prevent fraud and comply with local anti-money-laundering standards.
You are responsible for keeping your password and account details confidential. If someone else accesses your account due to password sharing or negligence, you remain liable for their activity. We do not reverse transactions resulting from unauthorized use caused by your own security failure. If you suspect unauthorized access, notify us immediately through our support channels and we will investigate and take corrective action where we can confirm fraudulent activity.
Your sgp pool account is for your personal use only. We prohibit account sharing, resale, or use by minors. If we detect such activity, we reserve the right to suspend or close your account and forfeit any balance. We also reserve the right to limit or refuse service to any user who violates our terms or behaves in bad faith.
Our sgp pool Deposit and Payment Terms
We accept deposits from six e-wallet providers and four major banks. DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet are available for rapid funding; mobile banking, local payment, online payment, and e-wallet accept virtual-account transfers. Deposits are processed according to each provider's timelines—e-wallets and mobile banking typically settle within seconds, while bank transfers follow standard inter-bank windows.
We do not set a minimum deposit amount, but we reserve the right to decline deposits we believe violate our anti-money-laundering policy or are made in bad faith. You agree that funds deposited into sgp pool become the property of our company once credited to your account—though you retain the right to withdraw your balance subject to our withdrawal terms.
Deposits are non-refundable except where we cancel a transaction on our end due to technical error or fraud detection. If a deposit is credited in error (e.g., a duplicate transaction), we may reverse it without notice and return the funds to your payment method. We are not liable for delays caused by your payment provider, your bank, or network issues outside our control.
Our sgp pool Withdrawal Policy
You may withdraw your sgp pool balance at any time, subject to verification and compliance checks. Withdrawals are processed back to your original payment method—if you deposited via local payment, your withdrawal goes to online payment; if you used e-wallet, it returns to mobile banking. We do not support cross-method withdrawals without explicit authorization.
We reserve the right to request additional identity verification or documentation before approving large withdrawals or withdrawals that appear suspicious under our compliance framework. We may delay processing to conduct investigation. Once cleared, withdrawals are processed according to your payment provider's timelines. We do not charge withdrawal fees, but your payment provider may impose their own charges.
We do not guarantee subject to verification processing. E-wallet and local payment reversals typically complete within minutes to hours; bank transfers may take several business days. During Idul Fitri, Idul Adha, Imlek, Nyepi, or other public holidays, processing may be delayed due to bank closures.
We at sgp pool operate under a commitment to fair play, transparent settlement, and respect for your privacy. Every deposit, bet, and withdrawal is recorded and verified.
Bonus and Promotion Terms on sgp pool
Any bonus, cashback, or promotional offer we advertise on sgp pool is subject to specific terms that accompany the promotion. We do not guarantee bonus amounts, and bonuses may be limited by region, account age, or deposit history. Bonuses are not cash and may carry withdrawal restrictions or wagering requirements as detailed in each promotion's terms.
We reserve the right to modify, pause, or cancel any promotion at any time without notice. If you qualify for a bonus, the credit appears in your sgp pool account within the timeframe specified. Bonuses expire if unused within the specified period—we do not extend expiry dates.
We do not allow bonus stacking or abuse. If we detect abnormal bonus-hunting behavior, we may confiscate the bonus, cancel associated winnings, or close your account. Examples include rapid deposit-and-withdrawal cycling, multiple account registration, or collusion with other users.
Dispute Resolution and Your Rights on sgp pool
If you believe we have acted unfairly or in breach of these terms, contact our support team immediately with details and evidence. We investigate complaints and respond within a reasonable timeframe. We aim to resolve issues fairly, but we retain the final decision on all disputes.
If you believe a game outcome was unfair or a settlement was incorrect, we will review our records and logs. Our games use certified random-number generators; outcomes are final once settled. We do not reverse settled bets unless we discover a genuine technical error on our end.
You have the right to access your complete transaction history on sgp pool, which serves as evidence of all activity on your account. You also have the right to request account closure at any time, though we may investigate before releasing funds if unusual activity is detected.
Our sgp pool Legal Framework and Jurisdiction Notice
Services on sgp pool are available only in jurisdictions where online gaming is permitted by applicable law. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of sgp pool comply with the laws of their own jurisdiction. We are not liable for your violation of local law.
We reserve the right to refuse or restrict access to sgp pool from any jurisdiction or IP address at any time. If we believe you are accessing sgp pool from a restricted jurisdiction, we may suspend your account and hold your balance pending compliance verification. We will not process withdrawals until we confirm legal compliance.
These terms are governed by the jurisdiction in which sgp pool is registered and operated. Any dispute arising from these terms or your use of sgp pool will be resolved in accordance with applicable law in that jurisdiction. You consent to this jurisdiction by accepting these terms.
We reserve the right to update these terms at any time. Changes take effect immediately upon publication on this page. Your continued use of sgp pool after changes are published constitutes acceptance of the updated terms. If you do not agree with changes, you may close your account before they take effect.